Contact Us

Got a question? We’re here to help!

At TinderboxPets, we want you and your furry friends to have the best experience possible. Whether you have a question about our Steamy Brush, need help with an order, or just want to share a cute photo of your pet—we’d love to hear from you!

Before you reach out:

Looking for your package? Most orders arrive within 7-15 business days. You can quickly Track Your Order Here.
Have a general question? Check out our FAQ page for instant answers regarding shipping, returns, and product care.

Still need assistance? Please fill out the form below or email us directly at support@tinderboxpets.com. Our team (and Naiyou the cat!) will get back to you within 24-48 hours.